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Child & Adolescent Medical Group

Our providers

The team of board-certified pediatricians at Novant Health Child & Adolescent Medical Group are committed to providing remarkable medical care to every child they see. They combine years of experience with the very latest medical knowledge and technology to provide accurate assessments of health and development, and prompt treatment when necessary. As parents and family members themselves, they do this with the care and compassion they would want for their own families.

Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
4.91 out of 5 | 64 reviews
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

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Patient Comments 35 reviews
June 29, 2021
Dr Butler is by far the most interested and thorough doctor we have ever had. Not only is she a genius, but her bedside manner is unmatched. She remembers every little detail about my child's medical and personal life. She is one of a kind.
-Patient in Lancaster, South Carolina

June 25, 2021
Dr. Butler has been my primary care physician since I was six. She is caring, compassionate and an amazing listener. She addressed my concerns and treated me kindly. I would definitely recommend.
-Patient in WAXHAW, North Carolina

May 20, 2021
The doctor was amazing! She was so thorough and caring. I was so happy that my daughter saw her. I used to supervise medical residents, and have worked in the biomedical field for many years. I can tell you from experience that she is exceptional.
-Patient in WAXHAW, North Carolina

April 11, 2021
Our provider is incredibly caring and treats us with respect. She takes the time to personalize our visit. Thank you!
-Patient in WAXHAW, North Carolina

March 25, 2021
Dr. Butler is extremely thorough and professional. She really takes the time to listen and care for her patients while making the children feel comfortable. We are extremely grateful to have such a caring and knowledgeable provider.
-Patient in WAXHAW, North Carolina

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460

Provider video


Medical School:
Univ. of West Indies - Jamaica

University of Miami Jackson Memorial Hospital 1999

University of Miami Jackson Memorial Hospital 2001

Board Certifications:

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Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female