Child & Adolescent Medical Group

Our providers

The team of board-certified pediatricians at Novant Health Child & Adolescent Medical Group are committed to providing remarkable medical care to every child they see. They combine years of experience with the very latest medical knowledge and technology to provide accurate assessments of health and development, and prompt treatment when necessary. As parents and family members themselves, they do this with the care and compassion they would want for their own families.

Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
4.85 out of 5 | 183 reviews
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

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Patient Comments 22 reviews
October 20, 2022
Dr Butler is the best! Always takes her time and listens to us. She really cares for her patients and their parents too! Her nurse Shannon is great too.
-Patient in Waxhaw, North Carolina

September 02, 2022
We absolutely LOVE Dr. Butler!! We drive over 45mins just to be able to have her as our pediatrician! She has always been so caring and top notch when treating our children! There will never be enough “thank yous” to show her how much our family truly appreciates her as a Doctor and person!
-Patient in MONROE, North Carolina

July 11, 2022
Dr. Butler is by far our favorite pediatrician. She's been my daughter's pediatrician since she was 2, so about 15 years now. We love the doctor's office and we have no complaints.
-Patient in Indian Land, South Carolina

July 08, 2022
Dr. Butler always gives superb care. She explains everything to my tween before she proceeds and provides additional age appropriate teaching. She asks questions and listens. By God’s grace we come in biannually, she remembers issues or life events from the previous visit and follows up. We never feel rushed and always feel cared for. She is an excellent gift to the parents and children.
-Patient in INDIAN LAND, South Carolina

May 23, 2022
My teenage daughter's response after her visit with Dr. Butler was "I never had a doctor talk to me directly before." I felt Dr. Butler made my daughter feel comfortable and confident about talking about her health. Her nurse Shannon was extremely patient when it came time to draw blood and give vaccines.
-Patient in WAXHAW, North Carolina

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460

Provider video


Medical School:
Univ. of West Indies - Jamaica

University of Miami Jackson Memorial Hospital 1999

University of Miami Jackson Memorial Hospital 2001

Board Certifications:

Learn More
Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female