Child & Adolescent Medical Group

Our providers

The team of board-certified pediatricians at Novant Health Child & Adolescent Medical Group are committed to providing remarkable medical care to every child they see. They combine years of experience with the very latest medical knowledge and technology to provide accurate assessments of health and development, and prompt treatment when necessary. As parents and family members themselves, they do this with the care and compassion they would want for their own families.

Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
4.84 out of 5 | 166 reviews
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

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Patient Comments 33 reviews
March 29, 2022
Dr Butler is absolutely amazing. She is so patient, loving and it is clear she cares about me and my children. I am so thankful that she is our pediatrician!
-Patient in Waxhaw, North Carolina

March 22, 2022
This office is always kind, compassionate, courteous, and caring. Dr. Butler is personable, interested, wants what is best for her patients and family. We just love and adore her.
-Patient in WAXHAW, North Carolina

March 10, 2022
Doctor susan o butler She is the most amazing woman. God gave her that passion for job. Always cheking on my kids making sure they are ok, they love her we all love her she is very professional and she makes sure the kids trust her. And talks and treats them like family
-Patient in WINGATE, North Carolina

February 26, 2022
My son had a well visit appointment with Dr. Butler and it went satisfactorily. She listens to every aspects very carefully and responds to it accordingly. Interacts with kids so well and make them comfortable during checkup. We are very much satisfied with Dr. Butler.
-Patient in WAXHAW, North Carolina

February 16, 2022
My provider was extremely polite and patient with my 5 year old son. She asked great questions and answered all my questions. She made him feel comfortable and was attentive and encouraging.
-Patient in WAXHAW, North Carolina

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460

Provider video


Medical School:
Univ. of West Indies - Jamaica

University of Miami Jackson Memorial Hospital 1999

University of Miami Jackson Memorial Hospital 2001

Board Certifications:

Learn More
Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female