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Child & Adolescent Medical Group

Our providers

The team of board-certified pediatricians at Novant Health Child & Adolescent Medical Group are committed to providing remarkable medical care to every child they see. They combine years of experience with the very latest medical knowledge and technology to provide accurate assessments of health and development, and prompt treatment when necessary. As parents and family members themselves, they do this with the care and compassion they would want for their own families.

Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
5.00 out of 5 | 75 reviews
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Likelihood of your recommending this care provider to others
Your confidence in this care provider
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Care provider's efforts to include you in decisions about your treatment
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
Information the care provider gave you about medications (if any)
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

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Patient Comments 30 reviews
December 25, 2020
I LOVE her!! She never makes us feel rushed. She answers emails quickly. She has even called me rather than respond in an email form. She somehow always makes my kids relax and calm down. she is just great!
-Patient in WAXHAW, NC

December 13, 2020
Dr. Susan Butler is so sweet and soft spoken with all of my children always. Dr. Susan Butler when asked gives her best professional opinion. I have trust in her always.
-Patient in WAXHAW, NC

December 02, 2020
Very pleased with this practice. They are wonderful to work with. Do their best to serve me and my family, from helping me to schedule appointment to treating my grandchildren. (I am raising 5 girls.) *Dr. Butler is very thorough, caring, & informative. She is great with them.
-Patient in WAXHAW, NC

November 24, 2020
*Dr. Butler is VERY thorough - she is great with my kids. Offered natural remedies before medicine. My only suggestion is that is speaks so soft & with the masks is very hard to hear.
-Patient in WAXHAW, NC

November 18, 2020
Dr. Butler is a great provider, very thorough and communication is spectacular
-Patient in MONROE, NC

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460

Provider video


Medical School:
Univ. of West Indies - Jamaica

University of Miami Jackson Memorial Hospital 1999

University of Miami Jackson Memorial Hospital 2001

Board Certifications:

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Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female