Child & Adolescent Medical Group


Our providers

The team of board-certified pediatricians at Novant Health Child & Adolescent Medical Group are committed to providing remarkable medical care to every child they see. They combine years of experience with the very latest medical knowledge and technology to provide accurate assessments of health and development, and prompt treatment when necessary. As parents and family members themselves, they do this with the care and compassion they would want for their own families.



Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
4.87 out of 5 | 172 reviews
Pediatrics
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Ratings
4.87
Overall rating
4.08
Administration and Staff
4.58
Medically Informed Visit
4.70
Bedside Manner
4.76
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.


Comments
Patient Comments 31 reviews
July 11, 2022
Dr. Butler is by far our favorite pediatrician. She's been my daughter's pediatrician since she was 2, so about 15 years now. We love the doctor's office and we have no complaints.
-Patient in Indian Land, South Carolina

July 08, 2022
Dr. Butler always gives superb care. She explains everything to my tween before she proceeds and provides additional age appropriate teaching. She asks questions and listens. By God’s grace we come in biannually, she remembers issues or life events from the previous visit and follows up. We never feel rushed and always feel cared for. She is an excellent gift to the parents and children.
-Patient in INDIAN LAND, South Carolina

May 23, 2022
My teenage daughter's response after her visit with Dr. Butler was "I never had a doctor talk to me directly before." I felt Dr. Butler made my daughter feel comfortable and confident about talking about her health. Her nurse Shannon was extremely patient when it came time to draw blood and give vaccines.
-Patient in WAXHAW, North Carolina

May 18, 2022
I was early/on time for a 9am appointment. I work and my son is 2 and needed to get to daycare. We weren’t seen until 9:40. There’s just really no excuse for being seen so late, particularly when we have an early morning appointment. By that point, my son was tired of being there and was no longer compliant or well behaved and just wanted to leave. The visit was difficult and I couldn’t talk to the doctor really because he was so done with being there and in that room for so long. Very disappointing visit because I felt very rushed.
-Patient in Waxhaw, North Carolina

April 17, 2022
Dr. Butler & team are the best caring for my kids. I couldn’t have picked a better pediatrician
-Patient in MONROE, North Carolina



Appointments
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Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460


Provider video


Education


Medical School:
Univ. of West Indies - Jamaica
(1998)

Internship:
University of Miami Jackson Memorial Hospital 1999

Residency:
University of Miami Jackson Memorial Hospital 2001

Board Certifications:
Pediatrics


Learn More
Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female